How to choose an ITAD provider
- Confirm the provider holds relevant accreditations (ISO 27001, ISO 14001, ADISA, WEEE).
- Ask about data destruction methods, audit trails, and certificates of destruction.
- Check collection logistics, coverage area, and turnaround times for equipment pickup.
- Validate how they handle reuse, refurbishment, and sustainability reporting.
- Request references from NHS, education, councils, or enterprise clients.
Key certifications to verify
Ask shortlisted providers for current copies of the following certificates. These are standard procurement requirements across NHS, education, and public sector contracts.
| Certification | What it covers |
|---|---|
| ADISA | Specialist ITAD standard — data wiping, chain of custody, site security, environmental reporting |
| ISO 27001 | Information security management system — covers data handling, access control, and incident management |
| BS EN 15713 | Secure destruction of confidential material — covers physical shredding of hard drives and media |
| WEEE registration | Waste Electrical and Electronic Equipment compliance — mandatory for all UK IT disposal |
| Cyber Essentials Plus | Government-backed cybersecurity baseline — needed for most public sector framework contracts |
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Frequently asked questions
Do universities require certified destruction?
Yes. Universities typically require certified wiping or physical destruction.
Can providers support multi-campus collections?
Most experienced ITAD providers can plan collections across multiple campuses.
What reporting is expected?
Certificates of destruction and WEEE compliance documentation are standard.
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